Answer questions
Your hours and services, explained using your approved information.
EXAMPLEAre you open on Saturday?Yes, from 9 am to 6 pm.
AI automation
Questions keep coming.
Answers keep going.
Questions, appointments, follow-ups: an assistant handles repetitive tasks using your information. You stay in charge of unusual cases.
Example conversation
NELYR Desk
OnlineContext usedHours · Delivery · Calendar
Do you have a slot on Monday morning?
9:30 or 11 am are available. Which works for you?
Approved answer3 s
THE JOURNEY
One question.
The right next step.
- 01
The customer asks
On your website or compatible messaging service.
- 02
The assistant uses your information
Services, hours and prices: you approve what it can answer.
- 03
You take over when needed
An unusual case? The enquiry reaches you with its context.
SIX EVERYDAY TASKS
Less repetition.
More time for you.
Together we choose the tasks that help your business. Here is what that can look like.
Arrange appointments
Offer a slot, confirm and remind the customer.
EXAMPLEMONDAY9:30 am · 11 am · 2 pm
Prepare enquiries
Need, budget and urgency gathered before you reply.
EXAMPLEProject: a business websiteBudget and needs included
Follow up at the right time
A quote to follow up or a forgotten basket, using your chosen rules.
EXAMPLEQuote sentReminder at your chosen time
Update an order
The customer receives updates as their order status changes.
EXAMPLEPackedShipped → Delivered
See what matters
A summary of handled enquiries and cases to take over.
EXAMPLEYOUR SUMMARYAnswers · enquiries · follow-up
YOU STAY IN CHARGE
It handles the everyday.
You decide the rest.
The system follows your rules and passes you the cases that need you.
- No price or timing is invented.
- Discounts and disputes go to a person.
- Every exchange remains visible.
- The assistant identifies itself as an assistant.
Pricing
A clear setup.
An agreed operating scope.
The quote details the tasks, connected tools and operating cost.
Answering assistant
On quotesetup + subscription
- Website, email or compatible messaging
- English and French
- Human handover
- First-month adjustments
Connected journey
On quotesetup + subscription
- Answers and qualification
- Bookings
- Follow-ups
- Tracking and morning summary
Business automation
On quotedefined scope
- Documents and invoices
- Tool synchronisation
- Dashboards
- Reports and alerts
First step
Show us the task that keeps returning. We will tell you what can actually run on its own.
A thirty-minute conversation is enough to define the need.