Customer answers
Hours, prices, availability and tracking: the assistant answers only from approved information.
AI automation
The same questions should not cost you your evenings.
We turn repetitive answers, follow-ups and handovers into a controlled journey. Customers get a quick answer; you stay in charge when the situation requires it.
DYOU product concept
NELYR Desk
OnlineContext usedHours · Delivery · Calendar
Do you have a slot on Monday morning?
9:30 or 11 am are available. Which works for you?
Approved answer3 s
Useful cases
One precise task.
Real time saved.
Explore the tasks that come back every week.
Booking
It offers available slots, confirms and sends a reminder.
Qualification
Every enquiry arrives with the need, budget and urgency already organised.
Follow-ups
Quote, basket or review: the right message leaves at the time you define.
Order tracking
Status changes trigger the update customers expect.
Morning summary
You receive a short recap of requests, answers and cases to take over.
Scroll through all 6 use cases
Guardrails
Useful automation also knows when to stop.
The system answers within its rules and hands over everything else with context.
- No price or timing is invented.
- Discounts and disputes go to a person.
- Every exchange remains visible.
- The assistant identifies itself as an assistant.
Pricing
A clear setup fee, followed by the operating cost.
Answering assistant
On quotesetup + subscription
- Website, email or compatible messaging
- English and French
- Human handover
- First-month adjustments
Connected journey
On quotesetup + subscription
- Answers and qualification
- Bookings
- Follow-ups
- Tracking and morning summary
Business automation
On quotedefined scope
- Documents and invoices
- Tool synchronisation
- Dashboards
- Reports and alerts
First step
Show us the task that keeps returning. We will tell you what can actually run on its own.
A thirty-minute conversation is enough to define the need.